Frequently Asked Questions

19 - 20 November 2026

Claudelands
Kirikiriroa, Hamilton

 General FAQs

  • Claudelands, located on the corner of Brooklyn Road & Heaphy Terrace Hamilton.

  • Complimentary parking is available at Claudelands. Please use the Brooklyn Car Park, accessed via Gate 4, and enter the venue through Door 10.

  • The venue caters for food‑related allergies, medical‑condition diets, and a range of common preferences including vegetarian, vegan, gluten‑free, dairy‑free. Please let us know your needs when you register by completing the special dietary requirements box. While the venue will do its best to support other lifestyle dietary choices, these cannot always be guaranteed.

  • Yes, all accommodation requirements are to be booked by the delegates themselves.

  • Dress comfortably including flat shoes that are good for walking. Due to the size of the conference, the rooms are usually quite spread out.

  • Yes, free wifi is available within the venue.

  • Networking with other conference delegates is available through the conference app which will be open to all registered attendees approximately one week prior to the start of the conference. From the app you will have access to a list of registered attendees who have opted into the networking platform. The delegate list is searchable by a number of different criteria.

  • The theme is disco — glitter, flares and bold colours encouraged. You might even find the perfect outfit at your local Hospice Shop for a fun, sustainable throwback

Registration FAQ’s

  • Full registrations include attendance to all plenary and concurrent sessions, poster sessions, daily catering (morning tea, lunch and afternoon tea), one conference dinner ticket, access to the conference app - and did we mention the networking and learning!

  • The preferred method of payment is via credit card (Visa or MasterCard), but we are happy to make an exception, with payment by invoice. 

    Please note, when paying by invoice, the full payment must be made by the 20th of the month, and no documentation regarding setting up as a payee or supplier will be completed. 

    If your organisation does require documentation to be completed, in order to make the payment via invoice. Then it is suggested that the delegate pays online via a credit card and seeks reimbursement from the organisation. 

  • Shared registrations are not permitted.

  • Should you need to cancel your registration for any reason, you may reassign your registration to another person. If you are unable to arrange a replacement, a full refund less an administration charge of $100.00 will be made providing notification is received by 18 September 2026. After this date refunds will be at the discretion of the Organising Committee.

  • Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information, and it allows us to account for accurate numbers in catering.

  • You will receive an email (to the email address you provided) saying you are registered and a link back to your registration details.

Our conference partner is Composition, for all registration and conference enquiries, please contact:

P 03 332 4537
E hospice@composition.co.nz
W composition.co.nz

For all Hospice New Zealand related queries, please click here, to contact the team.